Employees first, customers second – here’s how to make the most of the greatest asset in your business [VIDEO]
Former CEO of HCL Technologies, Vineet’s EFCS (Employee First Customer Second) philosophy and its execution at HCL has been described as the “world’s most modern management” by Fortune and got him a place in the magazine’s first ever Executive Dream Team alongside industry stalwarts like the late Steve Jobs.
In the video below Vineet chucks the adage “the customer comes first” out of the window and shows how one can be very successful if they take care of their one greatest asset, the employee. He shares at least eight simple ideas that can do wonders to your Employee Engagement scores and ensure that your workplace is one of happiness, passion and growth.
Most small business owners get caught up in the minutiae of a business. They become trapped like a hamster in a wheel, spinning, spinning, spinning, never taking the time to stop and look up, only to discover they are getting nowhere! End the spinning!
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